Terms and Conditions

Terms of Trade

Each time a Sign Supplies Ltd. customer orders goods these Terms of Trade apply.


I. TERMS OF TRADE: Sign Supplies Ltd reserve the right to change the terms of trade. In the event of a change, an updated copy will be sent to the postal address listed by the customer.

II. CREDIT TERMS: Payment for purchases must be made by the 20th of the month following delivery. Supply on credit will be stopped on overdue accounts. If a settlement of the overdue amount is not made, the debt may be passed on to an appropriate collection agency. All collection costs including collection agency and actual solicitors’ costs will be added to the outstanding debt. Sign Suppliers Ltd reserves the right to charge interest at the rate of 1.5 % per month on any overdue portion of the account.

III. CREDIT INFORMATION: “The Customer” authorises Sign Supplies Limited to both seek, and to provide, credit information in relation to “The Customer” from time to time, to, or with, any third party

IV. PAYMENTS: Any invoice that is not paid by the 20th of the month following invoice date is deemed to be overdue. Cheques must be made payable to “Sign Supplies Ltd.” Payments can also be arranged by direct credit to our bank account.

V. CREDITS: If you have a query relating to a particular invoice, please contact the Accounts Supervisor at our Auckland branch (09-525-6370). If payment is due before your query has been satisfied, deduct the invoice amount from your statement total and make payment for the remaining amount by the 20th of the month. Payment for any amount deducted pursuant to this clause will be due upon your query being satisfied, or upon demand being made by Sign Supplies Ltd.

VI. OWNERSHIP OF GOODS: The risk in all goods sold passes to “The Customer” upon delivery. Ownership of all goods sold remains with Sign Supplies Ltd until payment is made in full for those goods. Sign Supplies Ltd is authorised to enter “The Customers” premises and to reclaim any goods, which have not been paid for.

VII. VENDORS LIABILITY: The liability of the Vendor for any loss or, (including loss or damage caused by the negligence of the vendor or its servants or agents,) arising out of, or in connection with the sale of the goods supplied, shall be limited to either replacement of the goods supplied, or at the option of the vendor, a refund of the purchase price. It is the customer’s responsibility to ensure the suitability of a product purchased as being acceptable for its intended use. Sign Supplies Ltd cannot guarantee how a product is used.

VIII. CONSUMER GUARANTEE ACT: Where you as a customer have acquired goods from Sign Supplies Ltd. for the purpose of a business, or have held yourself out as acquiring them for the purpose of a business, section 5(1)(c) of the Consumer Guarantees Act (which guarantees undisturbed possession of the goods) shall not apply.

IX. PRODUCT MANUALS: Sign Supplies Ltd have available to approved account holders a comprehensive product manual. If you feel that you will not require all the information contained, a special folder can be supplied with only the product information you need.

X. PROMOTIONAL SALES: The promotional sales will only apply to the month on which the promotion has been advertised. Any carry over to the following month will be for goods not supplied during the promotional period. Goods must have been ordered during the advertised month.

XI. GOODS AND SERVICES TAX: All prices quoted by Sign Supplies Ltd. will exclude Goods and Services Tax (GST). GST is added to each invoice and is payable at the same time as the payment for the goods purchased.

XII. RETURNED GOODS: Goods will be accepted for return and credit within 1 (one) month following purchase, providing that the following conditions are satisfied: a) Prior arrangement has been made with Sign Supplies Ltd for the return of goods.

b) All goods returned to Sign Supplies Ltd for credit must have “The Customer’s” account name, and the packing slip or invoice number provided with the returned goods.

c) The goods are returned unused, resaleable and/or in the condition you received them in.

d) A handling charge of 10% may be applied to goods returned where Sign Supplies Ltd is not responsible for wrongful supply.

e) Graphics self-adhesive vinyl of lengths under 5 meters that are returned for credited will be credited at 50% of the total cost as invoiced. Lengths of vinyl under 5 meters are deemed non-commercial and specialled to clear.

f) An invoice for any specially purchased, or manufactured products, will be stamped “Special purchase -Non stock item – Confirmed sale - Non-refundable” and will not be accepted for return and credit.

XIII. These terms of trade shall prevail over and supersede any purchase terms set out by the customer at the time of any order, unless Sign Supplies Ltd has specifically agreed to the purchase terms in writing.